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Employment Opportunities
SOCIAL SERVICE CASE MANAGER
General Statement of Duties:
Position is responsible for conducting assessment interviews with clients for in-home services or for nursing home placement, utilizing notebook computer where appropriate. Develop, implement and monitor individualized Plan of Care in a manner that ensures maximum client participation and self-determination.
Qualifications:
Bachelor's Degree in Sociology, Psychology, Social Work, Nursing or Gerontology and at least one year of experience in a human services setting which includes care plan development and implementation responsibilities. Computer skills; Microsoft Work data entry skills required. Must be insurable under the agency's liability policy.
Send or apply in person at: 5240 Fountain Drive, Crown Point, IN 46307 or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.
2-1-1 INFORMATION & ASSISTANCE SPECIALIST
General Statement of Duties:
Actively participates as a member of the 211 Information and Assistance team, performing intake assessments, education, follow-up and advocacy. Completes special projects as assigned by the 2-1-1 Call Center Supervisor and is responsible for keeping complete and accurate documentation.
Qualifications:
Candidate must have a high school diploma. Bachelor's Degree preferred. One year experience preferred in information and referral/assistance, social services or related field: combined experience/education considered in lieu of Bachelor's Degree. Must be able to multi-task on computer & phone. Basic math, English, excellent communication skills including the ability to respond to callers with patience and objectivity in a nonjudgmental manner. Writing and analytical skills required. Must have computer skills, operation of office machines and use of word processing, spreadsheet and database software programs. Bilingual and/or AIRS Certification a plus.
Send or apply in person at: 5240 Fountain Drive, Crown Point, IN 46307 or email resume and cover to: resume@nwi-ca.org
NWICA is an equal opportunity employer.