2-1-1 Information & Assistance

What is Disaster Response?

2-1-1 has been recognized as a critical partner in providing assistance when a disaster strikes. From regional floods to earthquakes, hurricanes, and acts of terrorism, 2-1-1 has been the number to call for thousands who have been affected by the disaster and don't know where to turn next.

During an emergency, 2-1-1s have been demonstrated to make the following critical contributions:
• expand the capacity of Emergency Operations Centers (EOCs) by providing trained information and referral specialists and by offering the public an alternative access point for information;
• provide critically needed management of information about availability of services and the status of health and human service organizations and government agencies;
• identify unmet and emerging needs , helping direct resources to high priority places;
• provide critically needed telephone reassurance and crisis support for callers, complementing the work of the EOCs;
• help mobilize and manage volunteers and cash and in-kind donations;
• serve as intake points on behalf of government agencies and nonprofit organizations, increasing the efficiency of connecting people with needed help; and,
• offer a sustained connection to help for people whose lives are dramatically affected by the storm as they become part of long-term recovery efforts.

Local Disaster Response

Lake Area Regional Recovery in Indiana (LARRI):
LARRI works to meet the needs of Lake, Porter and LaPorte counties during times of disaster. NWICA 2-1-1 has been recognized as a critical partner to LARRI. NWICA 2-1-1 responded to the information and assistance needs of the residents of Lake, Porter and LaPorte counties during the September Flood. NWICA 2-1-1 is currently the access point for LARRI’s Long Term Recovery effort.
Find out more about LARRI

Disaster Assistance in Northwest Indiana (DANI):
DANI l works to meet the needs of the 8 counties on the southwest end of the disaster area. The counties included are Tippecanoe, Carroll, White, Jasper, Benton, Pulaski, Fulton, and Cass.
Find out more about DANI

About the 2-1-1 Database

The NWICA 2-1-1 Database contains information about available community resources for people throughout Vermont, including detailed data on health and human services.  NWICA 2-1-1 currently welcomes new agencies, programs and services interested in joining our database. All agencies submitting information go through a review process which includes meeting the criteria of NWICA.

If you have questions regarding the database, e-mail info@nwi-ca.org