Health & Safety

Aging & Disability Resource Center (ADRC)

An ADRC is designed to be a highly visible and trusted place where people can turn for information on a full range of long-term support options. NWICA’s ADRC provides streamlined access to information, care options, short-term case management, and benefits enrollment across a spectrum of long-term care services and supports. Options Counselors can refer as well as connect you to an array of services. Our ADRC is a key component in Indiana’s No Wrong Door (NWD) initiative to provide one-stop information and referral that will make it easier for all populations in need of long-term services and supports (LTSS) to learn about and access available services and supports.

Aged & Disabled Waiver Case Management

The Aged and Disabled (A&D) Waiver allows individuals who are aged, blind, or disabled to remain in their home as an alternative to nursing facility placement. Home and community-based services (HCBS) are provided through the A&D Waiver for people with medical needs who also meet financial eligibility. NWICA is an accredited care management company through NCQA, ensuring case management is personalized and effective. 

We will help you manage your waiver services. These services include, home health, respite, structured family caregiving, home modifications, home delivered meals, and more. We ensure you find the right provider to help you with the right service and at the right time.  Contact Options Counseling to learn if you are eligible for the A&D Waiver. 

Options Counseling to Determine Eligiblity

Options Counseling helps people develop a plan for long-term care needs. Our Options counselors determine financial and functional eligibility for services that meet the individual and family needs. Applicants are asked a series of questions regarding how much help they need for their activities of daily living to include dressing, bathing, medication management, and ambulation. Additionally, we ask about income and assets to learn about financial qualification too. Our counselors work with families to find the programs that will be the best fit for each person’s needs. Want to see if you qualify? Call 1-800-826-7871 #1

Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)

Supplemental Nutrition Assistance for Women, Infants & Children (WIC) is nationally recognized for improving access to nutritious foods and promoting healthier lifestyles. Women, infants, and children access nutrition and health screenings and assessments, nutrition education and counseling, breastfeeding support and promotion, referrals to other existing Indiana health, family and social services, and supplemental healthy foods designed to meet special nutritional needs.

Senior Meals - Sites & Home Delivery

The Congregate Nutrition Program addresses dietary needs and social isolation among individuals aged 60 and older. The Program provides a nutritious meal, nutrition education, nutrition risk screening and nutrition counseling. Our services include both home-delivery for individuals and congregate site options, providing roughly 300,000 meals to 4,000 individuals.

The program aims to assist older individuals who are not getting adequate nutrition or who are having trouble getting or cooking the food they need to thrive. The program encourages the use of volunteers and gives all participants the opportunity to contribute to the meal cost. 

Are you interested in joining a senior congregate nutrition site team that helps put a warm and nutritious meal to others in need? Contact our Community Services Coordinator to learn more.

Northwest Indiana Community Action services the Lake, Porter, Jasper, Newton, Starke, and Pulaski counties with nutrition site location in each county. 

Resident Rights - Ombudsman

The Indiana Long Term Care Ombudsman Program provides advocacy and related services for customers of long term care services. Long term care settings include nursing facilities, residential care facilities, assisted living facilities, adult foster care homes and county operated residential care facilities.

Contact the State Long Term Care Ombudsman

Office of the Long Term Care Ombudsman
402 West Washington Street, Room W451
Post Office Box 7083, MS 27
Indianapolis, Indiana 46207-7083
Information/complaint line: 800-622-4484 or 317-232-7134
Fax number: 317-972-3285

State Ombudsman: 1-800-622-4484 or 317-232-7134 

">Michael Williams, Area 1 LTC Ombudsman 

Janice Hall, Area 1 LTC Ombudsman